We understand how sensitive choosing a memorial is. Here's exactly what happens, so nothing is uncertain, and nothing is rushed.
Come to the yard, or phone if that's easier. We'll talk about the person the memorial is for, which cemetery, and what feels right, and we'll show you granites in daylight rather than in a catalogue. Bring family; bring questions; take your time.
We draw the stone and set out the inscription exactly as it will be cut, for you to take home, hold and consider. Change anything, as often as you need, the design is only finished when you say it is.
Your memorial is cut, polished and lettered by hand. Meanwhile we prepare the council permit, pay the fees, and deal with the cemetery on your behalf, it's all included, along with the photography and vase.
We fix the memorial at the graveside on a proper foundation, to current safety standards, and leave everything as it should be. And we're still here afterwards, for cleaning, levelling, or a further inscription when the time comes.
We quote one price for the whole job: stone, lettering, photography, vase, delivery, council fees and VAT. There are no hidden charges and nothing added later.
Timescales depend on the granite, the design and the council's permit, we'll give you an honest estimate when the design is agreed and keep you informed while it's made.
“My family had the most important experience of our lives with Charles and his staff they went above and beyond for our mum and we will never be able to thank you all enough for your kindness thankyou so much guys xx”